Leadership

Tom Coulbourn was named Chief Commercial Officer in 2021. 

Tom has 20+ years of experience in the building services industry. As CCO, Tom is responsible for the company’s organic growth strategy. Tom leads sales and marketing initiatives that drive recurring revenue growth and oversees the Strategic Accounts division.

Tom previously served as SVP of service sales for Fire & Life Safety America, a private-equity-owned, national fire protection company. Tom was responsible for all service sales activity, including field sales and strategic accounts, as well as marketing. Prior to FLSA, Tom served as director of national accounts at Otis Elevator Company, where he was responsible for leading a team that managed and increased national sales with Otis’ largest national service customers. Tom has experience working with commercial, hospitality, healthcare, industrial, multifamily residential and retail customers. Previously, Tom was a regional manager for UTC Power, responsible for developing distributed energy projects, and a general manager for Otis Elevator Company. 

Tom earned his bachelor’s degree in business management from North Carolina State University and an MBA from Darden School of Business at University of Virginia.